Privacy Policy

Florida Behavior Support, LLC

Florida Behavior Support, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us, including via SMS/text messaging.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, phone number, email address, mailing address

  • Client Information: Child’s name, age, and service-related details provided by caregivers

  • Communication Data: Information you provide when contacting us via forms, phone, email, or SMS

  • Technical Data: IP address, browser type, and website usage data collected through cookies or analytics tools

2. How We Use Your Information

We use the information we collect to:

  • Schedule, confirm, and manage ABA therapy services

  • Communicate with you regarding appointments, services, and updates

  • Send SMS/text message reminders and notifications (with your consent)

  • Respond to inquiries and provide customer support

  • Improve our website and services

  • Comply with legal and regulatory requirements

3. SMS/Text Messaging Communications

By providing your phone number, you consent to receive SMS/text messages from Florida Behavior Support, LLC for purposes such as:

  • Appointment reminders and confirmations

  • Schedule updates or changes

  • Follow-ups regarding services

  • Clinic announcements or event reminders

Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP.

SMS consent is not shared with third parties or affiliates for marketing purposes.

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Florida Behavior Support. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.flbehaviorsupport.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

  • With service providers who assist in operating our business (e.g., scheduling systems, billing platforms), under strict confidentiality agreements

  • When required by law, regulation, or legal process

  • To protect the rights, safety, and integrity of our clients, staff, and services

5. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission over the internet or mobile networks is 100% secure.

6. Your Privacy Rights

You may:

  • Request access to or correction of your personal information

  • Opt out of SMS communications at any time by replying STOP

  • Contact us with any questions about how your data is used

7. Website Usage & Cookies

Our website may use cookies or similar technologies to enhance user experience and analyze site traffic. You can adjust your browser settings to refuse cookies if preferred.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us:

Florida Behavior Support, LLC
Phone: (941) 7441211
Email: info@flbehaviorsupport.com
Website: flbehaviorsupport.com